Authenticity Guarantee

Authenticity Guarantee on What You Buy/Sell

Effortless and Completely Risk-free

Buying expensive jewellery online is an intimidating prospect for most, especially in an era where fraudulent enterprises are extremely common. That is why at GEMGEM we have established a robust authentication procedure under the protection of IGI and GIA that eliminates the risks of doubt and scams, for both the buyer and the seller. GEMGEM’s Authentication Guarantee makes sure that the jewellery you are selling or buying is 100% genuine through our multi-step IGI authentication process. Once the piece of jewellery or loose precious diamonds and gemstones is listed on our marketplace, the item automatically earns an authenticity guarantee badge once it meets our eligibility standards. As soon as an order for the item is placed from the buyer’s end, the item will be shipped directly to our designated IGI authentication laboratory. The item will be thoroughly inspected by our jewellery experts and finally shipped and delivered to the buyer’s location only after it successfully passes the IGI examination.

Safe and Easy for Everyone

Authenticated by the Industry-Experts

The International Gemological Institute (IGI) will authenticate the piece of jewellery and ensure that it meets all the established quality standards under expert authority that you can trust.

Authenticity as Promised All the Way

The IGI not only examines certification details to determine whether the item is genuine but also conducts a step-by-step inspection of the item to validate that it is perfectly consistent with the description.

Real-time Updates from the Beginning to the End

Track the item you are selling or purchasing in real-time from the moment the order is placed until the moment it is delivered or returned. Get on-time updates on shipping, authentication and delivery status.

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Precious Metals and Stones Registration