IGI Verification

A Step-By-Step Authentication Process Conducted Under the International Gemological Institute (IGI)

Buying high-end precious gemstones and diamond jewellery online is a process of trust. At GEMGEM, we understand this. So to make the jewellery buying process completely worry-free, we include a transparent and reliable authentication procedure. We send the jewellery to a designated IGI laboratory, where the item is verified through a multi-step process under the expert specialists of the International Gemological Institute.

The IGI Verification is a diligently followed practice and a standard instrument at GEMGEM’s international market place to ensure that the piece of jewellery or gemstone that goes to the buyer as well as the one that is returned to the seller is 100% genuine and conflict-free. All jewellery, whether they have substantive certifications or not, are sent to an IGI laboratory. For items that are certified, the IGI specialists inspect the authenticity of the certificate as well as the jewellery, and for items that do not possess any dependable certifications, the IGI laboratory attributes them one upon successful verification. Items that fail to pass the IGI Verification process are sent back to the seller.

How does it work?

The seller receives an order from the buyer

We ship the item to a designated IGI laboratory

The experts at IGI verifies the item through a multi-step process

Scenario 1:

The item passes IGI authentication successfully
The item is finally shipped to the buyer’s provided address
the buyer approves of the delivered item.

Scenario 2:

The item fails the IGI authentication: fake
the item is shipped back to the seller

Scenario 3:

The item fails the IGI authentication: Grading Issue
to revise the price

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