Selling Guide

Secure. Ease and Profitable.

Sell Luxury Jewelleries Online Effortlessly and Get the Best Value Price at GEMGEM

Got a piece of jewellery that you no longer want or need? Cash in on it by selling it online at the best value through GEMGEM’s international jewellery selling and buying marketplace. The step-by-step jewellery listing process and a thorough authentication procedure at GEMGEM ensure that your jewellery finds a new home right away, while you make a handsome profit that is worth more than any you’d make at pawn shops or auction houses!

Get Your Jewellery Authenticated by IGI

Having an authentication certificate from a globally trusted organisation like the International Gemological Institute (IGI) will considerably increase the value of your item. Whether your jewellery has certifications or not, at GEMGEM, we send every piece of jewellery sold and bought through our online marketplace to a designated IGI laboratory, where experts conduct a step-by-step evaluation of the item and verify its authenticity. The IGI authentication badge assigns credibility to your item and builds trust between you and your potential buyers.

How to Use GEMGEM’s Jewellery Listing Function

The first step to selling a piece of jewellery at what it is worth is through listing it on our marketplace. We have an easy, step-by-step listing function that guides you throughout the way. Let us take you through the steps.

The jewellery listing function is divided into four sections – Category, Details, Videos and Photos, and Pricing.
First, select the category for your item. For example, if it is a ring, then select ‘Ring’.
Add your item details, including Gender, Style, Brand, Material, Item Weight, and Stone Info like Certification, Shape, Carat Weight, Colour, Clarity, Cut, Polish, Symmetry, and so on.
You can add certification details by scanning the QR code on the certificate. Or you can add certification details manually.
Choose the type of certification from the list. For instance, if your item is certified by GIA, select ‘GIA’. Then proceed to add the certification number. If it is not verified, then we will help you to do so. You can go for IGI verification even after the buyer selects your item.
If your item does not have a certification, then select ‘None.’
Don’t forget to add the year of purchase and a short description in the ‘Other Info’ section. If your item is more than 15 years old, then make sure to click on the vintage box.
Please note that the ‘Details’ section can differ a little bit based on the item category.
To sell your item faster, upload high-quality videos and photos of the item.
Add your address and at the ‘Pricing’ section, add your preferred selling pricing.
Once your item listing has been successfully approved, GEMGEM will provide you with a suggested selling price. You can choose to list your item with the suggested price, or you can keep your original price.

Tips to Get the Perfect Photo of Your Item

A picture is worth a thousand words. What’s better than showcasing your jewellery with amazing photos and videos? Here are some photo tips to help you portray the item you are listing in all its glory and find buyers faster.

Make sure you are using a contrasting, solid background to allow your item to stand out and draw the buyer’s immediate attention.
Get photos from all angles so that you cover all the intricate details of the jewellery, including signatures, textures, colours, and even flaws.
Make your item stand out and sparkle by taking pictures under proper natural or artificial lighting. A pro tip? Avoid shadows and camera flashes.
Be absolutely sure that the pictures you are uploading are clear, uncluttered, precise, high-quality, and non-grainy. Remember that the photos are the best representation of your item and will most likely convince the buyer to make the purchase.

Gather Your Information

You need to provide the following key information to complete the listing process.

Certification Documentations

Certifications details are the most essential documentation for verifying whether your item is conflict-free and 100% genuine. Even though we send each and every listed item to IGI authentication, having a certification expedites the process.

Most buyers also prefer purchasing certified jewellery. Thus, having a certification will most likely fetch you a higher price. So if you have certifications from GIA, IGI, AGS, HRD, or other lab reports and previous appraisals, don’t forget to mention them.

Receipt of Purchase

Producing a receipt of purchase will also help in verifying that the item you are trying to sell is conflict-free and was acquired ethically. It will also validate the year of purchase of your item. If according to the receipt of purchase, your item was bought more than 15 years ago, then it qualifies to be listed as a Vintage item.

Private Appraisals from Insurance Entities

If you had your jewellery insured, then you might have received appraisals from your insurance company. This further adds an authenticity badge to your item. So even though we authenticate it separately, having these details mentioned in your listing will help the buyer decide better.

Item Details

While you list your item, try to be as accurate as possible regarding its specifications. If your item involves stones like diamonds, specify the 4Cs – Colour, Clarity, Cut, and Carat Weight – with accuracy. Each and every detail, including the 4Cs, item weight, material, material purity, polish, side stones, etc. will help you value your item higher.

Jewellery Listing and Selling Do’s and Don’ts

Do:

Help buyers find your item faster with hashtags and keywords.
Add a concise, easy-to-read description of your item and ensure it includes basic information as well as details.
Research market trends and prices to better understand your item’s worth and estimate the best-selling price as per market value.
Get an authentication certificate to improve your chances of selling the item at a higher price.

Don’t:

Use inaccurate and misleading information or details in the item description.
Add incorrect certification details. If your item is not certified, then mention it clearly.
Use grainy, over-edited, or black and white photos that crowd the item and confuse the buyer.
Use any kind of malpractices during the listing procedure and during item shipment.

Frequently Asked Questions (FAQs)

How to sell diamond jewellery online?

You can sell diamonds and other luxury jewellery online through GEMGEM’s international jewellery selling and buying marketplace. The jewellery-selling process at GEMGEM is particularly easy and effortless. All you need to do is list your item with proper details and photos. You can set your own selling price or list with our suggested selling price to get the best value.

How to find jewellery buyers faster online?

The most essential things you need to find jewellery buyers faster in GEMGEM’s online jewellery buying and selling marketplace are accurate item information, precise details, and good photos and videos. Having an authentication certificate from a leading organisation like IGI or GIA will further help your item attract the attention of potential buyers.

How do I receive payment for the item sold?

Once you have successfully sold the item, the payment will be processed to your bank account through GEMGEM’s dedicated payment Escrow. GEMGEM will receive the purchase amount from the buyer and keep it well protected until the buyer confirms satisfactory product delivery. As soon as the buyer approves the item purchase, we will start processing your payment. The full amount will be credited to your account in 2-3 business days.

What happens when the buyer wants to return the purchased item?

In case the buyer finds your item unsatisfactory and wants to return it for a valid reason, you will be immediately notified if the buyer files a dispute for the delivered item. In the meantime, we will deploy our customer support and security team to investigate and resolve the dispute. If the buyer denies accepting the item even after our team resolves any issues, the item will be shipped back to you after successful IGI authentication. A fully insured transaction and authentication ensures that you get your original item back.

What if the piece of jewellery I want to sell is not certified?

If the jewellery you are listing for sale is not certified by IGI, GIA, AGS, or any other trustworthy source, then we will do it for you. To ensure that each and every piece of jewellery sold and bought through GEMGEM’s online marketplace is of the highest quality and 100% genuine, we send your item to a designated IGI laboratory where the item is verified through a multi-step process by IGI experts. Upon successful verification, your item earns an IGI Authenticated badge.

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